Workplace Psychological Health and Safety

For the last 20+ years, I have worked in an office environment. Almost every year, a safety notification would come across my "computer" with cute safety tips on how to prevent "slips, trips, and falls" or something to the like. The first years were met with the question, "Why are they sending this to me? I am not a construction worker, I sit at a desk all day, what is the worst that could happen to me?

Initially, during the early years of my career, I would receive these notifications with a sense of perplexity, often questioning their relevance to my day-to-day activities. I would think to myself, "Why are they sending this to me? I am not a construction worker; I sit at a desk all day, what is the worst that could happen to me?" This dismissive attitude was common among my colleagues as well, who shared similar sentiments regarding the perceived disconnect between the safety tips provided and our sedentary office lifestyle.

Recognizing Mental Health as a Vital Aspect of Workplace Safety Regardless of Where You Work

However, my perspective began to shift significantly when I encountered my first HR Worker's Compensation case involving a customer service representative, who, like me, spent the majority of her workday—at least 6.5 hours—sitting at a desk. The claim she filed was centered around the assertion that her mental health had been adversely affected by the relentless stress associated with dealing with difficult customers on a regular basis. At that moment, I realized the deep implications of workplace safety extended far beyond the physical realm; it encompassed mental and emotional well-being as well. Of course, this particular claim ultimately fell short for a multitude of reasons, not the least of which was that the job description clearly outlined the necessity for candidates to possess skills in managing challenging customer interactions, among other relevant competencies (a topic that merits its own discussion).

Exploring the Depths of Psychological Safety in the Workplace

Nevertheless, this experience prompted me to go deeper into the concept of Psychological Safety in the Workplace. As I navigated the intricacies of the claim, I found myself reflecting on my own experiences and biases regarding mental health and workplace accommodations. I began to understand that psychological safety is not merely a concept but can manifest as a significant illness that affects individuals in various ways, specifically in the workplace.

Embracing Psychological Safety: Transforming Workplace Culture for Mental Health Accommodations

This revelation fundamentally altered my approach to handling requests for mental health accommodations. I started to appreciate the nuances of psychological safety and how vital it is for fostering an environment where employees feel secure in expressing their concerns, seeking help, and advocating for their needs. It became clear to me that creating a supportive workplace culture, one that prioritizes both physical and psychological safety, is essential for enhancing overall employee well-being and productivity. Recognizing the importance of this dual aspect of safety has not only enriched my understanding but has also empowered me to advocate for more comprehensive safety measures that address the mental health needs of all employees, ensuring that no one feels isolated or unsupported in their struggles.

Cultivating Psychological Health and Safety in the Workplace

Today, we have Psychological Health and Safety (PHS), a developing topic focused on creating a work environment where individuals can thrive mentally, free from stress, bullying, and other psychosocial risks that could negatively impact their mental well-being.

Psychological safety is an essential foundation for a thriving workplace. When employees feel secure in expressing themselves without fear of judgment or reprisal, they are more likely to contribute innovative ideas and report potential hazards.

• Promoting mental well-being: Ensuring employees have the resources and support to maintain their mental health.

• Preventing psychological harm: Identifying and addressing potential psychosocial hazards that could lead to psychological harm.

• Fostering a supportive environment: Creating a culture where employees feel safe to express their concerns, ask for help, and contribute their idea

• s without fear of negative consequences.

Remember, a psychologically safe environment is a cornerstone for long-term success.

For more information on Psychological Health and Safety, please visit the National Association of Safety Professionals' website. Additionally, explore their Psychology Health and Safety YouTube channel to gain a deeper understanding of this emerging concept.